James : Frequently Asked Questions
How does James ensure that things don’t just end up being superficial reporting?
The core question for James is how each element contributes to effective action. Two key design principles are:
- Insight is the best motivator for action.
- Psychological safety is the best guarantee of actual implementation.
We already use tools for engagement and employee happiness; concepts closely related to Fun and Focus. What does James add?
James complements existing programs by focusing on the individual. It offers employees self-management guidance through personal dashboards and feedback loops. This way, James strengthens existing initiatives.
People are getting tired of surveys. How does ForeF motivate them to give regular input?
This is a valid point. There are too many surveys, most without (meaningful) feedback. We want to motivate the participants in various ways to participate, for example:
- Good introduction (explaining the why and how)
- Participation is voluntary (it is not for my manager, but for me)
- Short and personal feedback loops (weekly, immediately after the last entry).
- Only for a short time (campaigns of 3 weeks + bonus week)
- Quick intuitive measurement (2 – 3 seconds)
How does James prevent potential fading enthusiasm after the initial phase?
Already after one week the participant receives a comprehensive data analysis with Fun and Focus scores for each goal. We see that participants want to know whether there are improvements the next time and want to discover whether there are trends. This motivates the participant to complete the full campaign. On top of this, the ForeF expert monitors
Does the manager see the results?
The scores are purely for the participants. Although the telephone number of the participant is known by ForeF, privacy is legally guaranteed through a data processing agreement, and the data will be deleted after the campaign.
If the manager wants to have aggregated overviews this can only be done with data of the participant who has given upfront approval. Of course these cannot be traced back to an individual.
How quickly can we start?
Implementation is simple: participants receive a coupon with a code that can be activated via existing social media like WhatsApp. The main preparation is to introduce the participants to the concept answering the key question: “why should I participate?”. No upfront training is needed as ForeF takes care of the onboarding process.
What does it cost?
A campaign costs 360 euro. In four cycles the participant will get insight in potential issues that reduces Fun and Focus to take meaningful actions. During this period the experts of ForeF will instruct, monitor, motivate and guide.
For each follow-up campaign there is a discount of 40% as there is less need for expert support.
James demands personal responsibility from employees. Isn’t that asking too much?
Absolutely not. Participants participate voluntarily and receive professional tools to help them develop themselves. This aligns with the trend toward sustainable employability and self-management.
What is the expected ROI?
Fun is a key driver for engagement. Improving Fun will have a positive impact engagement and therefore on absenteeism and turnover. Improving both Fun and Focus will lead to better productivity and higher profitability. As James sharpens the Fun and Focus antennas there will be a long-lasting positive effect, with the option to restart after, for example, 6 months.
The real return will vary per participant and organization, depending on actual status and learning capabilities. However, since the costs of absenteeism and turnover are very high, and the productivity and profitability benefits will be significant, the ROI is projected to be significant. It will be hard to find a project with a comparable ROI.